There Are Secrets That Hotels Keep Hidden From The Public - Now, Keep Your Eye On Her Hands
Ever wonder what goes on in the hotel industry that you don't know about? Whether you're staying at your "fave" local inn or at a once-in-a-lifetime luxury resort, there are hotel secrets that, once revealed, will help you make the most of your stay.
Hotel Secrets Confessed
Jacob Tomsky, author of Heads in Beds; A Reckless Memoir of Hotels, Hustlers, and So-Called Hospitality, gives us the inside scoop on many little known "trade secrets" within the hospitality industry. His vast background includes experience at front desks from New Orleans to New York City, so he should know. You may be surprised as to what he reveals.
Tip For A Better Room
For the right tip, you may just get the "rightest" room. Every upgrade is on the table, want a nicer view? Perhaps a night to remember in the Presidential suite? You just have to grease the right palm. The front desk staff is key, in most hotels they authorized to upgrade guests for special occasions, your generous tip will certainly make the concierge feel special, right?
Easiest Pillowcase Method
Trying to slide a freshly washed pillowcase over your pillow can sometimes be quite frustrating. Karate-chop the pillow down the middle, fold it in half, then shove it easily into the pillowcase, then unfold the pillow. The hotel housekeepers' best secret for efficiency and speed is now yours!
No Bellman Required
If you feel like you're getting the cold shoulder from the bellman, here's why. The popularity of wheeled luggage increased dramatically in the 1990's, greatly reducing the demand for bellman to carry bags for hotel guests. Bell service is now more of a luxury than a necessity.
Alternatives For Lemon Pledge
This secret may leave a tart taste in your mouth. In order to reduce time spent cleaning rooms between guests, housekeepers not only use Lemon Pledge for furniture, some use it to clean mirrors and even mini-bar glasses. While this cleaning practice may save time and leave rooms shiny and clean, you should probably rinse out that glass before using it!
Hotels Always Make A Profit
It is nearly impossible for a hotel not to be profitable. The average cost of keeping a room operational is only $30-$40 per day. So you shouldn't feel bad about attempting to get the most for your money, it is perfectly acceptable to ask for a better room, free services or reduced rates. The hotels are doing just fine.
Feel Free To Use The Minibar
Minibar charges are the most easily disputable charges that might appear on your bill. Apparently, snacking on a candy bar here, or helping yourself to an orange juice there, is not big deal when it comes time to check out. Arguing over these minor items is simply unproductive and not worth the time or effort of the hotel staff and they are often voided without question. Feel free to help yourself (within reason).
The front desk doubles as a complaint center. For effective results, be short and to the point, clearly explaining the problem and offering to connect with the right person like housekeeping, maintenance, or the manager, etc. Asking for and using the name of the staff person helps to convey a clear message that you are serious and expect follow up.
Get What You Pay For
It is true that if you book the cheapest rate online, you'll may end up with one of the hotel's worst rooms. Shopping on a combination of value and quality, rather than just price, is the smart move. Hotels make less on discounted rooms and tend to save nicer rooms for guests willing to pay more! Keep this in mind when planning your next trip online.
Screenshot via YouTube
Getting "Walked" Happens
Hotels typically book at 110% capacity in the hopes that, after cancellations and no-shows, most of the rooms will still be filled. But sometimes every guest that is booked shows up and the hotel runs out of rooms. If your reservation is one that gets bumped, you get "walked." Meaning, the overbooked hotel, must pay to set you up in another hotel close-by. Knowledge is power, don't find another room yourself, make the hotel do the legwork for you.
Use What You Know
Nothing on the above list should prevent you and your family from traveling one town over or across the world. It is always better to be in "the know," even if what you are learning isn't always so welcoming. Using these suggested strategies and cautionary revelations only gives you more knowledge and more power.
Home Away From Home
Life is short. We all have bucket lists. More than likely, traveling is on yours. Of course, traveling typically requires lodging and hotel rooms. Do your research, plan carefully, make smart decisions and always travel safe!